Can't install Kollus Player
Notice
This document is a machine-translated draft and is currently undergoing review. Some content may be inaccurate or differ from the original Korean version. For the most precise information, refer to the Korean documentation.
- Error message: "Can't install Kollus Player. Try again, and if it still doesn't work, see common ways to fix problem."
- Summary: Kollus Player installation failure due to insufficient storage space
Symptoms
An error message is displayed during player installation and the process is interrupted. Installation fails repeatedly even when the network connection is normal.
Cause
This occurs when the drive where the Windows operating system is installed (usually the C: drive) has insufficient free space, preventing the creation of temporary files and executables required for installation.
Resolution (Windows)
Free up at least 1–2 GB of space on the C: drive to ensure a stable installation of Kollus Player.
- Type 'Disk Cleanup' in the Start menu search bar and run it.
- Select the drive to clean (
C:) and click [OK]. - Check the file items to delete and click [OK] to free up space.
- After freeing up space, try installing the player again.