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404

Notice

This document is a machine-translated draft and is currently undergoing review. Some content may be inaccurate or differ from the original Korean version. For the most precise information, refer to the Korean documentation.

  • Error code: 404
  • Summary: Playback script load failure and path error

Symptoms​

An error code is displayed and the video playback screen does not appear, or the process does not proceed to the next step.

Cause​

This occurs when the required JavaScript files needed to run the player fail to load due to the browser's security settings (blocking unsafe scripts).

Resolution (Chrome)​

Click the shield icon displayed on the right side of the browser address bar and select [Load unsafe scripts] or [Allow].

  • Note: Enter 'chrome browser script load' in the search bar to find information about the relevant settings.