(macOS) Green Screen Output
This document is a machine-translated draft and is currently undergoing review. Some content may be inaccurate or differ from the original Korean version. For the most precise information, refer to the Korean documentation.
Symptom
When playing a video, the entire screen or part of it is covered in green, or colors are severely distorted, making normal viewing impossible.
Cause
This occurs when a video is encoded with a Bit Depth of 10 bit, which macOS or the graphics card fails to process correctly.
Resolution
Since this issue is caused by the encoding settings used during content creation, the content provider (the person who uploaded the content) must take action. Change the Bit Depth of the video to the standard specification of 8 bit, re-encode it, and upload it again.
As a temporary workaround, watching on a Windows PC or mobile device may not produce the same issue.