Console Upload
This document is a machine-translated draft and is currently undergoing review. Some content may be inaccurate or differ from the original Korean version. For the most precise information, refer to the Korean documentation.
Console upload is a method that allows you to easily upload content through a cloud-based web console without installing any additional software.
Step 1: access the Kollus VOD console
After logging in to the Kollus VOD console, click [Content upload] in the upper right corner of the [Library] menu screen.
Step 2: configure upload options and upload files
When the upload window opens, configure the options according to the guide below and select your files.
It is more efficient to set up the categories for organizing content in advance. Refer to the document below to create categories.
- Select the upload options (AI Subtitle / AI Summary / AI Speed / Encryption / Upload as audio).
Option Description AI Subtitle Automatically generates subtitles by analyzing speech. (Learn More: AI Subtitle) AI Summary Automatically generates summaries and key section (chapter) information by analyzing content. (Learn More: AI Summary) AI Speed Processes audio to maintain clear quality without distortion even during high-speed playback. (Learn More: AI Speed) Encryption Protects content by applying Kollus DRM security so that only authorized users can play it. (Learn More: Content Encryption (DRM)) Upload as audio Select this when uploading a pure audio file or when extracting and uploading only the audio track from a video file. Option Activation- Option activation: If you need to activate an option, contact your Account Manager(biz@catenoid.net).
- Automatic option application via FTP: The upload option preset feature is not supported for console uploads. However, when uploading via FTP, using the dedicated folder assigned to each option will automatically apply the corresponding settings to the file.
- Guide: FTP Upload
- Select the upload category where the content will be registered.
- Drag and drop files into the upload area or click [Select file].
- Emoji restriction: Files cannot be uploaded if the file name contains emojis.
- Supported file extensions: Only the following extensions can be uploaded. Files with unsupported extensions may be excluded from the upload list or fail to upload.
- Video:
.3gp,.asf,.avi,.dv,.flv,.webm,.m4v,.mov,.mp4,.mpeg,.mpg,.wmv,.3g2,.3gpp,.f4v,.m2v,.ogm,.ogv,.wm - Audio:
.aac,.flac,.m4a,.mp3,.ogg,.wav,.amr,.wma
- Video:
- Maximum upload count: You can select up to 20 files at a time. To upload 21 or more files, use Kollus Uploader.
- After selecting files, check the upload progress status at the bottom.
Step 3: monitor upload status
Click [Collapse] at the bottom of the upload window to check the real-time status through the status window in the lower right corner.
- Multitasking support: Even when navigating to other menus in the console, you can check the upload progress through the status window at the bottom.
- Browser tab notification: The progress is displayed in the tab title of the currently active web browser.
Step 4: monitor transcoding status
Content that has finished uploading is immediately registered in the library list and automatically enters the transcoding stage according to the configured encoding profile.
How to check transcoding progress
- Percentage (%) displayed on the poster image of the corresponding content in the library list
- Status window in the lower right corner
Response guide when transcoding errors occur
If an error occurs during the transcoding process, you can check the detailed error message by hovering your mouse over the poster. Refer to the message to check the original file specifications or contact Technical Support(tech_support@catenoid.net) for assistance.
Error messages
| Message | Cause |
|---|---|
| An error occurred while waiting for encoding. Please try again later. | Task allocation failure / task preparation failure |
| An error occurred while retrieving the original file. Please try again later. | File transfer (Origin → Local) failure |
| Failed to read the original file information. Please check the original file again. | Transcoding not possible / Mediainfo extraction failure / Duration information corrupted / Audio volume analysis failure |
| An error occurred during the encoding process. Please check the original file again. | ffmpeg or other encoding error / encoding preparation error / Lua script error |
| An error occurred during the encoding process. Please try again later. | Thumbnail extraction failure / encoded file upload failure |
| The length of the original file and the output file are different. Please check the original file again. | Playback duration mismatch |
| The encryption process failed. If the problem persists, contact Technical Support(tech_support@catenoid.net). | Encryption (Kollus DRM) failure / Encryption (Multi DRM) packaging failure |
| The encryption process failed. Please try again later. | Encryption (Multi DRM) result file missing |
| The encrypted file upload failed. Please try again later. | Encrypted file upload failure |
| An error occurred. Please try again later. | Other errors |