Skip to main content

-8749

Notice

This document is a machine-translated draft and is currently undergoing review. Some content may be inaccurate or differ from the original Korean version. For the most precise information, refer to the Korean documentation.

  • Error code: -8749
  • Summary: Content forced termination due to network quality degradation

Symptoms​

Playback is unexpectedly interrupted in an environment with an unstable network signal.

Cause​

The bandwidth (speed) of the currently connected network is insufficient to maintain video streaming, or a temporary data loss has occurred, causing the connection to the server to be cut off.

Solution​

If the Wi-Fi signal you are using is weak, it is recommended to connect to a different Wi-Fi network, or if using a PC, connect directly via a wired LAN cable for viewing.