1007
Notice
This document is a machine-translated draft and is currently undergoing review. Some content may be inaccurate or differ from the original Korean version. For the most precise information, refer to the Korean documentation.
- Error code: 1007
- Summary: Playback interruption during downloaded video playback
Symptoms
While watching a downloaded video, the video freezes and an error code is displayed.
Cause
This occurs when the temporary cache data required for video playback is corrupted, or when the player fails to properly occupy system memory on the device.
Solutions
- Reinstall the player: Completely uninstall the existing Kollus Player app, then reinstall the latest version.
- Clear cache data (Windows): Delete the Kollus Player cache and try again.